PRIVACY

We, The Royal Melbourne Hospital are committed to respecting the privacy of individuals who visit and use The Royal Melbourne Hospital Home Lottery website. This statement informs how your personal information is collected and used in connection with the site, the purpose for which it is collected and used, with whom the information will be shared, how long your information will remain stored, and what security measures are in place to protect your information.

Collection and Use

If you have supported The Royal Melbourne Hospital Home Lottery in the past, we thank you for your support. For previous supporters, we have the contact information we collected when you purchased your ticket. This information is used to contact you about this RMH Home Lottery. The database of this information used for this purpose contains no financial information. You will also have the opportunity to unsubscribe from future emails.

We do not automatically gather any additional personal information from you when you visit the site. Personal information is collected and stored only if you supply it voluntarily during the process of ordering a ticket.

We use software that receives and records the Internet Protocol (IP) address of the computer that has contacted the website. This information is only linked to the personal information that you provide at the time of a ticket order for the purposes of non-repudiation. Otherwise, IP addresses are not linked to the identity of individuals visiting the site. A simple counter is used to measure the overall effectiveness of an email campaign. Similarly, links from banner advertisements are counted to measure effectiveness of the ad placement, but not linked to any personal information or IP address information in any way.

Personal information is collected and used to fulfil your order, notify you about future lotteries, contact prize winners and publicise the names of prize winners.

Disclosure

Information you provide in your ticket request is shared with the professional services firm of Deloitte for the purposes of order fulfilment. Your information may also be accessed, as necessary, by our other contracted service providers for the limited purpose of allowing such service providers to assist us in the administration of the RMH Home Lottery. Your personal information is not shared with any other organisations, unless we otherwise have a legal duty or right. We do not sell, trade or lease our customer information.

Retention

Credit card information is retained on our server for a maximum of 10 days, after which time it is erased from the server’s database. Your contact information is retained for the purpose of contacting you about future lottery events. In the case of member orders, your financial information is retained by SecurePay, a division of Australia Post, in order to facilitate future payments.

Security

Transactions with the server are protected via SSL encryption. Credit card information is stored on the server in an encrypted format. The server is secured from intrusion both physically and from the Internet. We have made all reasonable efforts to protect the privacy of your personal information.

Access

If you wish to be removed from the database that is used to email information about our lotteries you may do so by following the appropriate link included in such emails.

You may also request removal from future emails or direct mailings by phoning (03) 9671 6300 or emailing info@homelottery.com.au

Disposal

Your contact information is retained in the database until such time that you ask it to be removed by phoning (03) 9671 6300 or emailing info@rmhhomelottery.com.au and requesting removal.

15,010 prizes will be awarded.

Ticket sales commence 27 July 2020

A maximum of 217,000 tickets will be sold. Tickets are $100 each, 3-Pack for $250 or 5-Pack for $375.

Bonus Draws - DRAW DATE: 30 September 2020

Only tickets purchased before midnight, 18 September 2020 are eligible for the Bonus Draws.  The 8 draws will be held from 7.00am on 30 September 2020 at the offices of Deloitte.

Early Bird Prize Draw - DRAW DATE: 21 October 2020

Only tickets purchased before midnight, 9 October 2020 are eligible for the Early Bird Prize Draw.  The draw will be held from 7.00am on 21 October 2020 at the offices of Deloitte.  There may be a wait of up to 8 months for delivery of the vehicle. Note that gold sale fees and market variations do apply when selling gold bullion.

Grand Prize Draws - DRAW DATE: 29 October 2020

Ticket sales close at midnight 22 October 2020.  All draws will commence from 7.00am on 29 October 2020 at the offices of Deloitte.  Draws will be completed in order of retail value beginning with the prizes of greatest retail value.  The final draw will be the Membership Prize Draw.

In the event all tickets are sold by the Early Bird ticket sales deadline:

In the event all tickets are sold by midnight 9 October 2020 all draws will be completed early.  Draws would commence from 7.00am on 21 October 2020 at the offices of Deloitte.  The first draw would be for the Early Bird prize. Draws will be completed in order of retail value beginning with the prizes of greatest retail value.  The final draw will be the Membership Prize Draw.

All draws will be conducted at the offices of Deloitte, 477 Collins Street, Melbourne.  All eligible tickets will be included in all prize draws.  After each draw the winner is recorded and the ticket number is then eligible for the next draw.  All ticket numbers in a 3-pack or 5-pack must contain the same information.  All ticket numbers will be printed on one single sheet.

To be eligible for the $10,000 gold Membership prize draw, purchasers must have an eligible ticket in the current Home Lottery and an active Membership to future Home Lotteries at the time of the draw. Memberships may be cancelled any time by contacting Deloitte on 03 9671 6300 or info@rmhHomeLottery.com.au

Assuming all tickets are sold, each ticket has approximately 1 in 15 chance of winning a prize.  The Royal Melbourne Hospital Home Lottery accepts no responsibility for any entries not received for any reason during the lottery period.  No responsibility will be taken for lost, late or misdirected entries. The Royal Melbourne Hospital Home Lottery is not responsible for unforeseen technical difficulties with the ordering process and does not warrant that the ordering process will be available at all times.

All winners will be notified in writing by Deloitte.  Prizes must be accepted as awarded and may not be exactly as illustrated.  Gift cards are treated as cash and are not replaceable.  It is the responsibility of the ticket holder to claim his/her prize once notified by Deloitte.  Prizes will be awarded to the individual(s) named on the official ticket.  Prize notification letters are addressed to the primary ticket holder. It is the responsibility of the primary ticket holder to allocate the prize if necessary.

Each winner will have one year from the final draw date to claim their prize.  In the event that a prize remains unclaimed after one year, The Royal Melbourne Hospital Foundation will make additional attempts to contact that winner to ensure they are aware they have won a prize. 

The names of all prize winners will be available online at www.rmhHomeLottery.com.au by 29 October 2020. If all tickets are sold by the Early Bird Deadline of 9 October 2020, results will be available online by 21 October 2020.

Total retail value of all prizes is approximately $6,370,528.39.  Approximate retail value of the Grand Prize is as of the date of print.  Due to housing market fluctuations, the market value of the real estate prize may rise or diminish over time. The winner or licensee is not entitled to the difference, if any, between the stated and actual market value at the time the prize is awarded.  Retail values include taxes and freight where applicable.  A full list of all prizes can be obtained by visiting www.rmhHomeLottery.com.au 

Ticket holders must be 18 years or older.  The following persons and their relatives are ineligible to purchase tickets for themselves or on behalf of any other person: Board Members and Executives of Melbourne Health and The Royal Melbourne Hospital Foundation and Partners and employees of S.O. Asher Consultants Pty Ltd and Deloitte. For a detailed list of all ineligible persons please visit www.rmhHomeLottery.com.au  

There is an agreement with S.O. Asher Consultants Pty Ltd (ACN 108258055) to promote or conduct this raffle for reward. Melbourne Health is the licensee on behalf of The Royal Melbourne Hospital Foundation.

All requests for refunds will be honored as long as the method of payment has been verified and the corresponding ticket has not already been included in any prize draws.

A maximum of 410,000 tickets will be offered. Tickets are $10 each, or 5-Pack for $25, or 15-Pack for $50.

Ticket sales commence: 27 July 2020

Ticket sales deadline: Midnight 22 October 2020

Draw Date: 29 October 2020 at 7:00am

All ticket numbers in a 5-pack or 15-pack must contain the same information.  All ticket numbers will be printed on one single sheet.

There will be one prize draw in the Holiday for Life Lottery.  The prize will be marketed as a ‘Holiday for Life’ – a holiday valued at $5,000 every year for 25 years.   The winner will be offered the choice between the following two options:

• The winner will receive a Travel voucher from The Royal Melbourne Hospital Foundation in the amount of $5,000 every year for 25 years on the anniversary of the draw date which can be used towards the purchase of a holiday of the winner’s choice.

OR

• Alternatively, the winner will receive $100,000 in gold bullion.

The draw will be conducted at the offices of Deloitte, 477 Collins Street, Melbourne.  The winner will be notified in writing by Deloitte.  Prize must be accepted as awarded.  It is the responsibility of the ticket holder to claim their prize once they have been notified by Deloitte. The Prize will be awarded to the individual named on the official ticket. The prize notification letter is addressed to the primary ticket holder. It is the responsibility of the primary ticket holder to allocate the prize if necessary.  Note that gold sale costs and market variations do apply when selling gold bullion.  The winners’ name will be published online at www.rmhHomeLottery.com.au by 29 October 2020.

The Holiday for Life Lottery accepts no responsibility for any entries not received for any reason during the lottery period.  No responsibility will be taken for lost, late or misdirected entries. The Holiday for Life Lottery is not responsible for unforeseen technical difficulties with the ordering process and does not warrant that the ordering process will be available at all times.

Ticket holders must be 18 years or older.  The following persons and their relatives are ineligible to purchase tickets for themselves or on behalf of any other person: Board Members and Executives of Melbourne Health and The Royal Melbourne Hospital Foundation and Partners and employees of S.O. Asher Consultants Pty Ltd and Deloitte. For a detailed list of all ineligible persons please visit www.rmhHomeLottery.com.au  

There is an agreement with S.O. Asher Consultants Pty Ltd (ACN 108258055) to promote or conduct this raffle for reward. Melbourne Health is the licensee on behalf of The Royal Melbourne Hospital Foundation.

All requests for refunds will be honored as long as the method of payment has been verified, and the corresponding ticket has not already been included in any prize draws.  

A maximum of 181,010 tickets will be offered. Tickets are $20 each, 3-Pack for $50 or 6-Pack for $75.

Ticket sales commence: 27 July 2020

Ticket sales deadline: Midnight 22 October 2020

Draw Date: 29 October 2020 at 7:00am

All ticket numbers in a 3-pack or 6-pack must contain the same information.  All ticket numbers will be printed on one single sheet.

There will be 11 prize draws in the Cash Calendar Lottery;

1 x $100,000 draw (gold bullion)

10 x $5,000 draws (gold bullion)

The draws will be conducted at the offices of Deloitte, 477 Collins Street, Melbourne. The winner(s) will be notified in writing by Deloitte.  Prizes must be accepted as awarded.  It is the responsibility of the ticket holder(s) to claim their prize once they have been notified by Deloitte.  Prizes will be awarded to the individual(s) named on the official ticket.  Prize notification letters are addressed to the primary ticket holder. It is the responsibility of the primary ticket holder to allocate the prize if necessary.  Note that gold selling costs and market variations do apply when selling gold bullion.  All winners will be announced by 29 October 2020 at www.rmhHomeLottery.com.au

The Cash Calendar Lottery accepts no responsibility for any entries not received for any reason during the lottery period.  No responsibility will be taken for lost, late or misdirected entries. The Cash Calendar Lottery is not responsible for unforeseen technical difficulties with the ordering process and does not warrant that the ordering process will be available at all times.

Ticket holders must be 18 years or older.  The following persons and their relatives are ineligible to purchase tickets for themselves or on behalf of any other person: Board Members and Executives of Melbourne Health and The Royal Melbourne Hospital Foundation and Partners and employees of S.O. Asher Consultants Pty Ltd and Deloitte. For a detailed list of all ineligible persons please visit www.rmhHomeLottery.com.au  

There is an agreement with S.O. Asher Consultants Pty Ltd (ACN 108258055) to promote or conduct this raffle for reward. Melbourne Health is the licensee on behalf of The Royal Melbourne Hospital Foundation.

All requests for refunds will be honored as long as the method of payment has been verified, and the corresponding ticket has not already been included in any prize draws.  

Membership Prize Draw

Members have agreed to have tickets issued automatically for all future Royal Melbourne Hospital Home Lotteries. Members will be entered in a separate draw for $10,000 gold. To be eligible for the Membership Prize Draw, Members must have a valid ticket in the current Royal Melbourne Hospital Home Lottery and an active Membership to all future Home Lotteries as of the applicable deadline of the current Home Lottery. Memberships can be cancelled at any time.

All draws will be conducted at the offices of Deloitte, 550 Bourke Street, Melbourne. All eligible tickets will be included in all prize draws. After each draw the winner is recorded and the ticket number is then eligible for the next draw.

All winners will be notified in writing by Deloitte. Prizes must be accepted as awarded and may not be exactly as illustrated. It is the responsibility of the primary ticket holder to claim their prize once notified by Deloitte. Prizes will be awarded to the individual(s) named on the official ticket. Prize notification letters are addressed to the primary ticket holder. It is the responsibility of the primary ticket holder to allocate the prize if necessary.

Each winner will have three months from the final draw date to claim their prize. In the event that a prize remains unclaimed after three months, The Royal Melbourne Hospital Foundation will make additional attempts to contact that winner to ensure they are aware they have won a prize. After all attempts to contact the winner have been exhausted, The Royal Melbourne Hospital Foundation will use those prizes for further fundraising endeavors within the Foundation.

Ticket holders must be 18 years or older. The following persons and their immediate family members are ineligible to purchase tickets for themselves or on behalf of any other person: Board members and staff of The Royal Melbourne Hospital Foundation and Deloitte partners and employees.

All requests for refunds will be honoured if the method of payment has been verified, and the corresponding ticket has not already been included in any prize draws.

What does it mean to become a Member of the Royal Melbourne Hospital Home Lottery?
Members are on-going supporters of the Royal Melbourne Hospital Home Lottery who have agreed to have their Home Lottery tickets issued automatically at the commencement of all future Royal Melbourne Hospital Home Lotteries.

Is there an advantage to becoming a Member?
Yes. There are several advantages to becoming a Member.

• Members are guaranteed to receive tickets in all future Royal Melbourne Hospital Home Lotteries.
• Members are guaranteed that their Home Lottery tickets will be included in all draws.
• Members with Home Lottery tickets will be entered into an exclusive Members-only draw for $10,000 Gold as part of the next Royal Melbourne Hospital Home Lottery.

How do I become a Member of the Royal Melbourne Hospital Home Lottery?
Become a Member by visiting our website www.rmhhomelottery.com.au and completing your Membership order.

How much does it cost to become a Member?
There is no joining fee to become a Member and you can make changes to your Member order at any time.
No payment is required today. You will be notified prior to any deductions being made to your credit card.

How many Royal Melbourne Hospital Home Lotteries are there?
There are two Royal Melbourne Hospital Home Lotteries per calendar year.

Am I given prior notice before my credit card is charged and tickets are allocated to me?
Yes. All Members receive notice approximately two weeks before their credit card is charged and tickets are allocated.
Members are able to amend their ticket order, credit card and personal details during this period if required.

How do Members receive their tickets?
All Members with an eligible email address will receive their tickets electronically within 5 days of their credit card being charged.
For all Members without an email address, tickets will be sent via post within 10 working days of their credit card being charged.

Can I cancel my Membership?
You are able to cancel your Membership at any time by calling Deloitte on 03 9671 6300 or by emailing info@rmhhomelottery.com.au.

Can I get a refund on my Member order?
All requests for refunds will be honoured as long as the method of payment has been verified, and the corresponding ticket(s) have not already been included in any prize draws.

How do I update my details?
You are able to update your details at any time by calling Deloitte on 03 9671 6300 or by emailing info@rmhhomelottery.com.au.

Who can I contact if I need to make a change to my ticket or I have not received my ticket?

Please contact ticket administrators Deloitte on 03 9671 6300 or info@rmhHomeLottery.com.au.

How many tickets will be sold?

A maximum of 217,000 tickets will be sold.

Who is (or is not) eligible to purchase tickets? 

Ticket holders must be 18 years or older.  The following persons and their relatives are ineligible to purchase tickets for themselves or on behalf of any other person: Board Members and Executives of Melbourne Health and The Royal Melbourne Hospital Foundation and Partners and employees of S.O. Asher Consultants Pty Ltd and Deloitte.

Can I purchase a ticket if I live interstate or overseas?

This lottery is intended for residents of Victoria however we do accept orders from overseas and interstate residents, and we would be very grateful for the support. Whilst the lottery is open to overseas purchasers the prizes that we have on offer are awarded to winners as presented and cannot be redeemable for cash. Major prize winners would be responsible for collecting their prize in Melbourne, Victoria.

Where can I order tickets?

Tickets can be ordered at www.rmhHomeLottery.com.au, or by calling 1300 780 312

I cannot afford a $100 ticket.  How else can I support?

There are plenty of ways in which you can support The Royal Melbourne Hospital Foundation! You can purchase your Home Lottery ticket as part of a syndicate or alternatively, you can purchase a ticket in our Cash Calendar Lottery from just $20, or in our Holiday for Life Lottery starting at $10.

What does it mean to become a Member?

Members’ tickets are reserved for each Home Lottery which means you’ll never miss out, no matter how quick they sell. PLUS, Members are entered into an exclusive draw for $10,000 gold! There’s no joining fee and you can make changes any time. Just tick the box on your order and we will contact you prior to each Home Lottery to confirm your order.  To be eligible for the Membership Prize Draw, members must have a valid ticket in the current Royal Melbourne Hospital Home Lottery and an active Membership to all future Home Lotteries as of the applicable deadline of the current Home Lottery.

How can I make changes to my Membership or update my credit card details?

Please contact ticket administrators Deloitte on 03 9671 6300.

What is your refund policy?

All requests for refunds will be honored as long as the method of payment has been verified, and the corresponding ticket has not already been included in any prize draws.  

Are home lottery tickets tax deductible?

No. Tickets purchased are not tax deductible.

How many prizes are in the home lottery?

There are 15,010 prizes including 8 Bonus prizes and 1 Early Bird prize.  The total value of all prizes is $6,370,528.39

Can a ticket purchaser win multiple prizes?

Yes.  When you purchase a ticket, you’re entered in all applicable draws! Once a winning ticket is drawn, the winning number is recorded, and the ticket is re-entered in the remaining draws.

How can my chances of winning really be 1 in 15?

Each ticket is entered in ALL 15,010 prize draws (including 8 Bonus draws and 1 Early Bird draw).  There are 217,000 tickets available.  The calculation to determine chances of winning has been independently verified by an actuary.  For further information regarding the mathematical equation please visit rmhHomeLottery.com.au or send us an email at info@rmhHomeLottery.com.au.

Are prizes donated?

No, all prizes are purchased by The Royal Melbourne Hospital Foundation.

What is the Grand Prize?

The Grand Prize is worth over $3.4 million, and it includes:

• A fully furnished Mazzei home at 6 Ferndale Road, Glen Iris. It even comes with $250,000 GOLD!
• Click here to view the floor plan.

Can I visit the home in person?